Waiting In Line For TIME WARNER Cheap Crap From China And Mexico to be fixed or replaced
By Dick Allgire Honolulu, Hawaii
The remote control for my
Time Warner cable box went bad again. This
was the third time this year. And then right after it broke the cable
box ?
let me be precise- the Scientific Atlanta Explorer 8300 DRV receiver
also
crapped out within a couple of days.
So I had to drive to the
local Time Warner service center (located
"conveniently" in Sears) to wait in line and trade in both of these
defective items. Take a number and sit there for 20 minutes. The actual
transaction doesn't take long, once you have waited in line. The people
behind the counter don't even ask what's wrong. They just take the
defective
Mexican or Chinese electronic item and hand you a new one. They do
it all
day long.
While I sat there waiting
in line I watched five people, including
me, exchange defective boxes. It was like we were all in the same club,
sitting there with a small paper number in one hand and a defective
Time
Warner cable box on our laps, waiting our turn. And we all traded them
in
for new cheap boxes. When my number was finally called the ladies behind
the
counter were stacking the defective boxes on shelves, while a guy was
unloading new ones from a cart.
I said, "These must be made
in China."
He replied, "No, Mexico."
Oh, my apologies to China.
The defective Time Warner "Atlanta
Explorer 8300" cable boxes were not made in China. They were shoddily
constructed in Mexico. It was the defective Time Warner remote controls
that
were made in China. Mine were both bad and I traded each of them in.
I said to the folks behind
the desk. "You know, I would rather pay a
bit more and have quality electronics built in America." They all nodded
in
agreement. I felt sorry for them. It must be a boring job, having to
sit
there all day and deal with angry people trading in their defective
Time
Warner cable boxes from Mexico and broken remote controls from China.
I said to the guy stacking
the defective cable receivers built so
poorly in Mexico, "You must have a warehouse full of these."
"We bring 'em in on pallets," he answered.
Before long I was on my way
home with a brand new poorly constructed
Made in Mexico Atlanta Explorer 8300 cable box, and a soon-to-fail
Made in
China remote control. Yippee! My high def TV is working again,
and the
programming is every bit as good as the cable box and the remote control.
But I know I'll be back in
line again at Sears real soon.
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