CONSUMER BEWARE ! FAST FOOD DRIVE THRU WINDOW BOYS equal "FAST HANDS!" A tale of how those SINGLE WINDOW CASHIERS CAN ADD FAST, --SUBTRACT FAST and SNOOKER YOU FAST! Leaving you FASTING FAST!
Hey lady, you're smiling at the HAMBURGLAR! You, of course, will ARRIVE home in ten minutes without the whole order and realize that the Drive Thru kid (mysteriously) didn't give you the register receipt. Gas is too costly to ride back and complain. Well, YEAH ! THE LITTLE SOCIOPATH WAS COUNTING ON THAT !
Me and the Kid got snookered at the FAST FOOD DRIVE-THRU WINDOW last night. So I went from the dinner table where our 'short' bag was sitting in front of my dismayed son, went straight to my computer and wrote the BURGER CHAIN via its website. "Dear X Chain. The blonde boy at window of our city's X- NAME CHAIN at X intersection earlier tonight (8:40 PM ) is a thief.
I was in the car with my 30 year old son. Mind you he drives a big, posh brand new Ford Truck so he looked rich enough to be stolen from by your employee. My son ordered a double burger with everything on it (a #2 burger,) and asks for one order of your french fries. The bill came to $7.55 Here's where we should have been on alert. The boy gave us no receipt! A minute later, my son took the bag, didn't want to dirty car, drove a mile to our home; we go in and suddenly, my lad (who had been working all day in construction) and who was starving --- finds a single child's small burger, nothing on it, accompanying the fries!
What I love about this boy is that he is a major bulldog. He got in that huge truck and drove that food back a mile untouched and complained to that very same pretty, blonde window boy that this was NOT the order. The kid called the manager over to do the refund. "GABRIEL" was the manager's name and he gave my son back his lost money and probably was left wondering if the window boy was a criminal thug. He had to look at that cherubic boy, curly blonde hair, clean shaven, blue eyes, tall, lean --and think: 'this Adonis is an embezzler? Nah. couldn't be.' But he was. There is no doubt. This was premeditated burger theft.
I wish that manager had done something to the little creep because how many families will suffer and be preyed on ruining their night?
So, to ensure a good future for X BIG CHAIN as a corporation, make the customer safe from fast hands. I wrote the chain on their website saying "I notice that your famed Name internat'l burger shop doesn't maintain two separate windows, one window for ordering and paying and another for the handover which might have prevented our experience with burger substitution tonight. You have a solo, unwatched kid taking money AND handing out the meat and you're depending on his being honest and faithful? Maybe that kid just didn't like his Daddy. How many of your employees hate authority, need cash, don't give receipts, stint on the order and leave the customer to drive all the way home and discover he and the family were rooked?"
"All across America this BURGER GRIFT is probably happening to your single window chain's customers. How many tired, hungry Daddies get back into the car or truck and actually return? I'm betting less than 1% do. There are all kinds of difficulties with a go back. Gas is costly! Worth more than the MEAL in fact. Also, they have no register receipt to wave. They may see thru the employee's 'innocent' look of befuddlement but sadly, the manager may NOT. So what happens? The hungry stiffed guy probably takes the Bigger Burger Manager offers and goes home shoving down his fury. But I'm betting that half the stiffed customers do not return EVER. They will scorn your chain as a bitter memory. In fact, my kid got his MONEY and went to the Real Mexican Taco Shop and had a great meal sitting alone staring out over the parking lot. "
I go on "It isn't for MY family's sake that I take a page of scribble to inform you of this theft. I bring it up as I sincerely hope that you can DETERMINE which clerks across America PULL THIS single window cruel STUNT and that you pull them off the line or chide them, warn them that you KNOW.
The reason that I dedicate 400 words to the event is for the welfare of the millions of families who are drive up, make an order, do NOT NOTICE at window that there is no LARGE burger, instead a smaller version was given...they are rooked and there is NO RECEIPT so the FAMILY does NOT know what they paid for any longer. And they know they cannot PROVE what they paid for.
The employee has pocketed the extra cash. He has carefully considered HOW MUCH MONEY he can take, too -- he has taken X amt. from the customer's wad of bills, putting the rest in the register. CHEATING your corporation as well as the hungry family. And the horror is, Daddy wants to keep his truck clean so that family drove all the way home, and, at the table, found they were stinted on their food. Gas is expensive, he has no receipt so, he's not going to drive back to the cafe. That would be fuel-costly and our times make fuel more important than the size of a burger. So it's going to be an in-tune-with-our-times-crime. The driver's Time is also expensive. 90% will not come back. Some of these of course are idiots who never knew they were ripped off.
So what do I WANT? Well, my son might want a coupon for the #2 burger and big, natural fries. However I already got what I wanted this way. I am putting this entire letter on my WEBSITE THE SNOOKERED INDEX PAGE, (snookered by the system is theme,) but not with your business' name! Instead, I'm just settling for all single window, fast food cashiers EVERYWHERE being tagged as having cheat POTENTIAL.
I will NOT be saying it's YOUR CHAIN's cashiers either. Just all fast food window boys at SINGLE WINDOW operations everywhere can do the FAST FOOD FAST HANDS GAMBIT to a consumer' so caveat emptor burgerlovers.
PS One more window at the drive-thru costs you a few hundred bucks with the contractor which that sociopath kid can steal from your corporation in a few days. And he does this 365 days a year to you and to us.
Anita Sands Hernandez, Reseda California
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